Miller collects information that users voluntarily provide through inquiry forms, service requests, catalog subscriptions, and direct communication. Typical information may include name, work email, company, product interest, project notes, and technical context needed to answer a welding or abrasive application request.
Information is used to respond to inquiries, route service questions, prepare product guidance, improve website content, and maintain communication records. Miller does not require unnecessary personal information for basic catalog browsing.
Information may be shared with authorized support, sales, logistics, or service personnel when needed to complete the requested action. Miller does not sell inquiry information as a standalone marketing list.
Users may request correction or removal of inquiry information by contacting Miller through the website contact form. Operational records connected to active service, compliance, or transaction needs may be retained as required.